Zim Now Writer
The Civil Registry Department has informed the public of possible temporary delays in processing essential documents due to an ongoing upgrade of its civil registration system.
The depart is responsible for issuance of all identity documents including IDs, birth certificates and passports.
In a public notice, the department, which falls under the Ministry of Home Affairs and Cultural Heritage, stated that the upgrade aims to improve efficiency, security, and overall service delivery.
“The Civil Registry Department wishes to advise its valued clients and stakeholders that the Department is currently upgrading the civil registration system. This upgrade is aimed at enhancing efficiency, security, and service delivery," stated the statement.
There may be temporary disruptions in the issuance of civil registration documents.
The department has urged the public to remain patient during this period.
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