Mpofu appointed substantive CCZ executive director

Zim Now Writer

Commissioner Rosemary Mpofu, a Commissioner with the Consumer Council of Zimbabwe, has been appointed substantive executive director of the consumer watchdog.

Mpofu replaces the late Rosemary Siyachitema, who succumbed to Covid-19 complications in February 2021.

CCZ spokesperson, Chris Kamba, said Mpofu’s appointment is with effect from December 1 last year.

“The newly-appointed Executive Director for the Consumer Council of Zimbabwe Commissioner Rosemary Mpofu,” the consumer rights custodians captioned a picture on their official Twitter handle.

As Executive Director, Mpofu’s role is to perform the duties of the chief executive officer, leading the strategic objectives of the CCZ team in its financial, human resources, consumer education, complaints handling, lobbying and advocacy, research and project development, marketing and legal functions.

She will work closely with the commission to ensure the proper implementation of the Consumer Protection Act.

Although its roots lie in the 1955 vigilance committee, it was in 1975 when the Consumer Council of Zimbabwe as it is today, emerged with its focus deeply rooted in protecting and empowering consumers by monitoring product quality and service to ensure total adherence to reasonably accepted standards.

The CCZ has, over the years, expanded its membership base and restructured its policies to meet the needs of today’s consumers.